“If you make customers unhappy in the physical world, they might each tell 6 friends. If you
make customers unhappy on the Internet, they can each tell 6,000 friends.” – Jeff Bezos
With brands taking to digital media to advertise and gain consumers, it‟s obvious that consumers
too will have a platform to talk about your brand or products. Online reputation management is a
multifold process which includes monitoring, managing and influencing a brand‟s image on the
digital space. Apart from bringing you insightful customer feedback, online reputation
management can help you generate sales, provide insights into the market trends and build trust
among your consumers.
OUTPUT INCLUDES:
Constant Monitoring
Our team of experts keep a constant check on your accounts so that no review remains unnoticed.
Providing Insight
Our analysis and understanding of the feedback received from your consumers, makes us adept at
creating campaigns which will work for your brand.
Regular Tracking
Through regular analysis of your consumers behaviour and an understanding of the market, we
bring you the best digital solutions.
Clean Online Presence
Keeping the brand image and message intact across all communication, we create exclusive
plans to make you go viral.
Keeping your brand spam-free and hygienic is our responsibility and we take it very seriously
While your online reputation needs to be managed on a daily basis, keeping a track of messages
and mentions across all social media platforms becomes a tedious task; which is where we step
in! Online reputation management, like most other digital services includes monitoring mentions,
responding to comments and creating original content for your brand, to name a few. Joining
hands with us will ensure that your brand not only has a spotless online presence, but also that our
data driven, experienced approach means no online reputation faux pas.